Privacy

PERSONAL DATA PROTECTION

Who is responsible for the processing of your personal data?

• Identity: Slowers, SL (Slowers)
• Registered office: C/Sant Antoni 1-Bis, 03795 Sagra (Alicante)
• CIF No.: B12976973
• Email: hola@slowers.es
• Telephone: (+34) 613 89 41 35

Purpose of processing your personal data

Slowers informs users that the purpose of processing the data collected includes responding to requests made by users, inclusion in the contact list, provision of products or services and management of the business relationship. Operations, management and technical procedures carried out in an automated or non-automated manner and which enable the collection, storage, modification, transfer and other actions on personal data are considered to be processing of personal data.

How long will we retain your data?

The personal data provided will be kept as long as the user does not request its deletion. The personal data of users who purchase products through the slowers-shoes.com website will be kept for a minimum period of six years in accordance with current regulations.

What is the legitimacy for the processing of your data?

The legitimacy for data processing is the user's consent given by accepting the personal data processing clause and, in the case of contracting products, also based on the execution of the contract.

In the forms on the slowers-shoes.com website, the user will be required to complete the fields marked as "mandatory". Failure to provide all the required personal data may result in incomplete processing of the requested request or, where applicable, of the purchase made, and the impossibility of receiving commercial communications.

The user must communicate his/her current personal data so that the information contained in his/her files is updated and error-free.

The user has the right to revoke his or her consent at any time without retroactively affecting the processing of personal data carried out up to that point.

Communication of information to third parties

Slowers will not transfer or communicate your data to any third party, except in cases provided for by law or when the provision of a service implies the need for a contractual relationship with a data processor, and always in accordance with the general conditions approved by the user prior to contracting the service.

Thus, by contracting our services, the user accepts that some of them may be, totally or partially, subcontracted to other persons or companies, who will be considered Data Processors, with whom the corresponding confidentiality agreement has been agreed, or adhered to their privacy policies, established on their respective websites. When making a purchase on Slowers-shoes.com, the user's data may be transferred to courier and logistics companies such as MRW to carry out the delivery and/or return of the purchased products, and also to the payment platforms PAGA MAS TARDE or PAYPAL.

When returning products purchased through our website, Slowers may communicate user data to CAIXABANK to refund the order.

In the case of sending commercial communications, Slowers has contracted the service with Mailchimp.

You also agree that some of the personal data collected may be provided to these Data Processors, when necessary for the effective performance of the contracted service. You may refuse to transfer your data to the Data Processors, by written request, through any of the means previously mentioned.

Your rights when providing us with your data

The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. As long as the user's data is processed by "Slowers", they may exercise their rights. To do so, the user must send an email to hola@slowers.es, providing documentation proving their identity (ID or passport), or by writing to the address that appears in our legal notice. This communication must include the following information: Name and surname of the user, the request, address and supporting data.

The exercise of rights must be carried out by the user himself. However, they may be carried out by an authorised person as legal representative of the authorised party. In such case, documentation proving this representation of the interested party must be provided.

The user may request the exercise of the following rights:

• Right to request access to personal data.
• Right to request rectification (if incorrect) or deletion.
• Right to request limitation of processing, in which case they will only be kept by "Slowers" for the exercise or defense of claims.
• Right to object to processing: "Slowers" will stop processing your data, unless there are legitimate reasons or the exercise or defense of possible claims that require further processing.
• Right to data portability: If you want your data to be processed by another firm, "Slowers" will facilitate the portability of your data to the new controller.

In the event that consent has been granted for a specific purpose, the user has the right to withdraw consent at any time , without affecting the legality of the processing based on consent prior to its withdrawal.

If a user considers that there is a problem with the way in which "Slowers" is handling their data, they can direct their complaints to the Security Officer or to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.